Privacy policy

Privacy policy for the Scooter from unu

We process personal data in order to provide you with the " Service " to the connectivity features of the unu Scooter in accordance with the Terms of Use Vehicle Connectivity. This Privacy Policy tells you how we process personal data when you use the unu "Service".

1. Responsible

unu GmbH, Tempelhofer Ufer 17, 10963 Berlin
E-mail address of the provider: [email protected]

2. Categories of data, purposes and legal basis of processing

Below you will find information about the categories of personal data as well as for what purposes and on what legal basis we process them.
  • Machine telemetry and driving metrics of the scooter
We process the data to provide you with individual functions of the "Service" in the unu App, e.g. to show you the charging status of the unu Scooter battery or the distance traveled.
The legal basis for this is Art. 6 Para. 1 lit. b DSGVO and § 25 Para. 2 No. 2 TTDSG.
  • Geodata of the scooter
We process the data so that you can locate the unu scooter in the unu app or, if you wish, have it located by customer support because you need help locating it.
The legal basis for this is Art. 6 Para. 1 lit. b DSGVO and § 25 Para. 2 No. 2 TTDSG.
  • Basic telemetry data of the scooter 
We process the data in order to be able to provide you with the "service" in the unu app and the smart device of the unu scooter in a functional way.
The legal basis for this is Art. 6 Para. 1 lit. b DSGVO and § 25 Para. 2 No. 2 TTDSG.
  • Fault codes and fault events of the scooter 
We process the data in order to optimise the functionality of the fleet and to be able to provide you with the "service" in the app as well as the smart device of the unu scooter in a functional and technically secure manner by identifying any individual and general faults and attempting to rectify them.
The legal basis for this is Art. 6 Para. 1 lit. b DSGVO and § 25 Para. 2 No. 2 TTDSG.
  • Key Cards
We process the data to enable you and users authorised by you to unlock and lock the unu scooter.
The legal basis for this is Art. 6 Para. 1 lit. b DSGVO and § 25 Para. 2 No. 2 TTDSG.
The processing of the aforementioned categories of data is necessary for the performance of the contract with you, since without processing for the aforementioned purposes we cannot provide you with the "service" to the extent agreed.  

3. Receiver

We transmit the data categories described in section 2 to other parties only to the extent required by law or to the categories of service providers listed below who are bound by instructions. We use such service providers to provide you with the "Service". The service providers are carefully selected by us within the scope of Art. 28 (1) DSGVO as so-called order processors and are regularly checked and contractually obliged to process all personal data exclusively in accordance with our instructions.
We currently transfer personal data to the following categories of service providers:
  • Customer support
  • Developer Platforms
In addition to the above categories, additional categories of service providers may be added at any time during the course.

4. Third country transfer

We and the recipients we use do not transfer your personal data to recipients outside the European Economic Area ("Third Countries"). 

5. Storage period

We only store your last geo-location. A new geo-location overwrites your old one. In addition, we process the last geo-location and the other data categories under point 2 until the termination of the user contract. Afterwards we delete your data, as far as no legal storage obligations exist or we need these for the defense assertion, practice or defense of legal claims.

6. Your rights as a data subject

If you wish to receive information about the data stored about you, if you wish to exercise your other rights or if you have any questions about our data protection, you can contact us using the contact details given in point 1 contact data mentioned in section 2.
Upon presentation of the respective requirements, you are entitled to the following rights:
  • Right to information: You have the right to receive from us, upon request, information and a copy of the personal data processed by us concerning you within the scope of Art. 15 DSGVO.
  • Right to rectification: You have the right to demand that we rectify the personal data relating to you without delay, in accordance with the provisions of Article 16 of the GDPR, if this data is incorrect.
  • Right to erasure: You have the right to request that we erase the personal data concerning you under the conditions described in Article 17 of the GDPR. These conditions provide in particular for a right to erasure if the personal data are no longer necessary for the purposes for which they were collected or otherwise processed, as well as in cases of unlawful processing or the existence of an erasure obligation under Union law or the law of the Member State to which we are subject. With regard to the period of data storage, please also refer to section 5 of this privacy policy. 
  • Right to restriction: You have the right to demand that we restrict processing in accordance with Art. 18 DSGVO, i.e. we block the data for the processing operations listed under point 2 mentioned processing. This right exists in particular if the accuracy of the personal data is disputed between you and us, for the duration that the verification of the accuracy requires, as well as in the event that the user requests restricted processing instead of erasure in the case of an existing right to erasure; furthermore, in the event that the data is no longer necessary for the purposes pursued by us, but you need it for the assertion, exercise or defense of legal claims.
You also have the right under Article 77(1) of the GDPR to lodge a complaint with any data protection supervisory authority, in particular a supervisory authority in the EU Member State of your residence, place of work or the place of the alleged infringement, if you believe that the processing of personal data relating to you is in breach of data protection law.
A right to revoke consent or to object to processing does not exist with regard to the purposes listed under point 2 as we do not base the processing on consent or legitimate interests.

7. Automated decision making

We do not use your personal data for automated individual case decisions within the meaning of Art. 22 (1) DSGVO.

8. Amendment of the privacy policy

New legal requirements, business decisions, or technical developments may require changes to our privacy policy. The privacy policy will then be adapted accordingly. You can always find the current version on our website and the unu app.