Help center

If you’re having a problem with your scooter, you’re in the right place. Here you can find all resources needed – from our FAQs, starter guides and manuals for self support, and our local service partners in your city.

For your unu Scooter Pro

If you are an owner of the unu Scooter Pro, you can find the most important information below to help you.

Purchase questions

Starter Guide and user manual

Learn more about your unu Scooter Pro

Delivery & Unboxing

Ordering & Payment

Maintenance & Parts

Trouble shooting

Battery & Charger

Driving issues

For your unu Scooter Move

If you are an owner of the unu Scooter Move, you can find the most important information below to help you.

Product Information

Starter Guide and User Manual

Learn more about your unu Scooter Move

Purchase and Delivery

Trouble shooting

I need a repair

For your unu Scooter Classic

If you are an owner of the unu Scooter Classic, you can find the most important information below to help you with your scooter.

unu Scooter Classic Manual

unu Scooter Classic Problems

Maintenance

Trouble shooting

Order a spare part

In our FAQ section, you can quickly find the answers to your questions, whether they refer to technical details, your order and delivery, or a product issue with your scooter.