Help center

If you’re having a problem with your scooter, you’re in the right place. Here you can find all resources needed – from our FAQs, starter guides and manuals for self support, to the contact details of our customer service team and our local service partners in your city.

In our FAQ section, you can quickly find the answers to your questions, whether they refer to technical details, your order and delivery, or a product issue with your scooter.

For unu Scooter drivers

If you are an owner of the unu Scooter, you can find the most important information below to help you.

unu Scooter Manual

Starter Guide

unu Scooter Problems

For unu Scooter Classic drivers

If you are an owner of the unu Scooter Classic, you can find the most important information below to help you.

unu Scooter Classic Manual

unu Scooter Classic Problems

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Help center

Frequently asked questions