Help center

If you’re having a problem with your scooter, you’re in the right place. Fill out the support form with all the necessary information.

Current Restructure FAQs

Here you will find all the relevant questions about the current insolvency proceedings and therefore the restructuring process at UNU and all the related answers for your scooter.

For your unu Scooter Pro

If you are an owner of the unu Scooter Pro, you can find the most important information below to help you.

Starter Guide and user manual

Learn more about your unu Scooter Pro

Battery & Charger

For your unu Scooter Move

If you are an owner of the unu Scooter Move, you can find the most important information below to help you.

Starter Guide and User Manual

Learn more about your unu Scooter Move

For your unu Scooter Classic

If you are an owner of the unu Scooter Classic, you can find the most important information below to help you with your scooter.

unu Scooter Classic Manual

unu Scooter Classic Problems

Frequently asked questions

In our FAQ section, you can quickly find the answers to your questions, whether they refer to technical details, your order and delivery, or a product issue with your scooter.